✦ Everything you need to know

FAQ

Answers to the most common questions about staying at Hotel Santa Lucia in Minori.

Your questions

FAQ

Pets

Do you accept small pets?
Generally yes, but it is always best to ask when booking. Small and medium-sized pets are welcome and may also come into the restaurant. We only charge for the room sanitisation kit (€ 20.00).

Beach

How far is the beach from the hotel?
Fifty metres.
Is the beach public or private? Sandy or rocky?
The hotel has an agreement with Lido California, a few metres away and reachable on foot, equipped with changing cabins, umbrellas and deckchairs. The beach is sand and pebbles.
Are umbrellas and sunbeds included in the price?
No. The service costs from € 20.00 to € 40.00 (1 umbrella and 2 sunbeds) depending on the row and is paid directly on site. For a stay in August it is best to book in advance.

Getting around

Which places are closest to the hotel?
Maiori, Amalfi and Ravello; to find out more about these places see the Location page.
Where is the nearest bus stop?
The bus stop is just a few metres from the hotel (10 metres).
Which is the nearest airport?
Salerno Costa d'Amalfi, 20 km away, and Naples Capodichino, 60 km away. Directions are on the How to reach us page.
Is it easy to reach Pompeii, Paestum, Capri, Sorrento and other places from the hotel?
Yes, both by car and by public transport. In any case we provide all the local information: road maps, bus, train and ferry timetables and brochures of places to visit.

Rentals

Can I rent a scooter?
Yes, at reception. Delivery takes only a few hours and is made directly at the hotel by our partner company. The average cost of a scooter is € 60.00 per day.

Internet

Does the hotel have internet access?
Free Wi-Fi is available in all rooms and public areas. There is also a PC with internet access next to reception for your use.

Check-in / Check-out

Is early check-in or late check-out possible?
Early check-in is possible, subject to availability. Late check-out is possible, for a supplement.
From what time can I check in and when must I check out?
Arrival is recommended between 14:00 and 20:00. Rooms must be vacated by 11:00 on the day of departure. If you expect to arrive outside these hours, please let us know a few days in advance.

Luggage storage

Do you have luggage storage?
Yes, you can leave your luggage with us.

Air conditioning

Do the rooms have air conditioning? Is there a supplement?
All rooms have air conditioning, running day and night with no time limits from May to October. There is no supplement.

The rooms

Do all rooms have a balcony?
All rooms have a private balcony, except the standard (Economy) rooms, which have a window.
Are there smoking rooms?
No, all rooms are non-smoking.
Do the room balconies have chairs and a table?
Yes.
What types of room are there and what do they offer?
All rooms are soundproofed and have modern comforts: private bathroom, toiletries, hairdryer, direct phone, satellite TV, background music, air conditioning, minibar, safe, electronic lock and Wi-Fi. The Sky TV package is available in the Superior, De Luxe and Mini Suite rooms. Two rooms are equipped for people with disabilities. Details of each room type are on the Rooms page.

Accessibility

Are there architectural barriers for people with disabilities?
No. The hotel was renovated avoiding architectural barriers and is set up to welcome guests with disabilities: entrance, lift and 2 equipped rooms.
Are there rooms equipped for guests with disabilities?
Yes. Hotel Santa Lucia has two rooms for people with disabilities, with all the necessary services and comforts.

Lift

Does the hotel have a lift?
Yes. The lift, for up to four people, serves every floor and is accessible to people with disabilities.
How many floors does the hotel have?
Ground floor, first floor, second floor and sun terrace.

Parking

Where can I park? How much is the garage?
We have a secure indoor garage and a paid partner car park, with car pick-up and return service. Prices per night: car € 22.00, motorbike € 20.00, 9-seat minivan € 30.00.
Can I park near the hotel?
Yes, in the municipal car parks (blue lines), paid from 08:00 to 02:00.
Can I leave my car in front of the hotel?
Only for a short stop to load and unload luggage.

Swimming pool

Does the hotel have a swimming pool?
No.

Sun terrace

Does the hotel have a sun terrace?
Yes, a furnished terrace where you can sunbathe on the loungers or sip a cocktail comfortably seated in the shade.

Bar

Does the hotel have a bar?
Yes.

Restaurant

Is there a restaurant in the hotel? When are meals served?
Yes, the in-house «Garum» restaurant, whose dining room seats up to one hundred people; you can also dine on the open-air terrace (40 seats). Lunch: only on Sundays and for events and special days. Dinner: 19:00–22:00. Garum offers rich local cuisine, with fish menus and a wide choice of wines from the Sammarco cellar. Please wear casual or smart clothes: guests in swimwear or barefoot are not admitted.

Breakfast

Is breakfast included? What kind of breakfast is served?
Yes, continental breakfast is included in the room price.
Can I have breakfast on the day of arrival? How much does it cost?
Yes, at the continental buffet, for € 20.00 per person.
Can I have breakfast if I leave early in the morning?
Breakfast is served from 07:00 to 10:30. If you leave earlier, you can ask for a breakfast to take away: please arrange it with reception the evening before departure.

Laundry service

Does the hotel offer a laundry service?
Yes, for a fee, Monday to Saturday.

Nearby

Are there mini-markets nearby?
Yes, the nearest is just steps from the hotel.
Are there other bars and restaurants nearby?
Yes.
Is there a fitness centre nearby?
Yes, 300 metres away there is a wellness centre with pool, Turkish bath, sauna, massages, whirlpool and gym, open all year.
Does the hotel have sports facilities?
No. A few metres from the hotel there are a tennis court, a bowls court and a five-a-side football pitch, for a fee: ask reception for information.

How to book

How can I book?
After checking and receiving confirmation of availability, you can book by e-mail or by phone.
Can I book the room online?
Certainly: just go to the online booking system and choose your room.
Can I book by giving just my credit card details?
Yes, by giving the card number and expiry date by e-mail or by phone. In this case no deposit is required.
Is a deposit required to book the room?
For stays of up to 3 nights we ask for a deposit equal to the first night; for stays of more than 3 nights, the first night plus 30% of the total. The bank transfer can be sent to the hotel's bank details.
Are prices per person or per room?
Per room, except packages and promotions, where prices are per person.
Can I pay the whole bill on arrival?
Yes, in cash or by credit card. Cheques are not accepted.

Cancellations

Is there a penalty if I leave earlier than planned?
If you leave early, the whole stay is charged.
Is there a penalty for cancelling my booking?
Cancellations up to 3 days before arrival are free of charge. Late cancellations and no-shows are charged the first night for stays of up to 3 nights; for stays of more than 3 nights, the first night plus 30% of the booking total.

Credit cards

Do you accept credit cards, debit cards or cheques?
You can pay by credit card or in cash. Cheques are not accepted.

Tourist tax

Is there a tourist tax?
Yes (Minori Town Council resolution no. 6 of 31/03/2014): it is due all year round and is € 4.00 for four-star hotels. Exempt: non-residents up to the age of fourteen; people with disabilities; volunteers serving at events organised by the town or in environmental emergencies.

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