✦ Hotel Santa Lucia
Cookie Policy
Last updated: 4 October 2026
What cookies are
Cookies are small text files that a website stores on your device; similar tools (such as the browser’s local storage) work the same way. This notice covers the website www.hotelsantalucia.it only. Booking and staying at the hotel are covered by the notice the hotel gives you at booking and check-in.
Cookies and tools we use
Before you choose, the site only uses technical tools. The others start only if you enable them from the banner.
| Name | Provider | Purpose | Duration | Consent |
|---|---|---|---|---|
| sl_prefs | Hotel Santa Lucia | Remembers your cookie choice and its consent ID | 6 months | No (technical) |
| sl_prefs_log | Hotel Santa Lucia (local storage) | Copy on your device of the choices you made | Until deleted from the browser | No (technical) |
| _GRECAPTCHA | Google (reCAPTCHA) | Protects the contact form from spam; loaded only when you use the form | 6 months | No (security) |
| wfh4_session_uuid, wfh4_session_expires | GuestRM (local storage) | Virtual assistant chat: remembers the open conversation | Set by GuestRM | Yes – “Virtual assistant” |
| NID and other Google cookies | Google (embedded map) | Operation of the Google map and data collection by Google | Set by Google | Yes – “Third-party content” |
| mtm_consent_removed | Hotel Santa Lucia (Matomo) | Created only if you opt out of the statistics, to remember that choice | About 13 months | No (technical) |
Services without cookies
The weather box asks Open-Meteo for the forecast: the service receives your device’s IP address but stores no cookies. The “Book” button takes you to the Beddy booking site, which has its own notice. The site fonts are hosted on our own server. For visit statistics we use Matomo, installed on a server in Italy run by Design e Servizi, without cookies and with a shortened IP address: for this reason no consent is needed. You can still opt out of the statistics with the box below. We use no advertising tools.
How to give, change or withdraw consent
On your first visit a banner asks for your choice: “Accept all”, “Reject all” or “Customise”, all equally visible. Closing the banner with the X does not count as consent. You can change your mind at any time from the Cookie preferences link at the bottom of every page. Your choice lasts 6 months, then we ask again. You can also delete cookies from your browser settings.
Record of choices
To be able to prove the consent received (art. 7 GDPR) we record each choice on a server run on our behalf by Design e Servizi: random consent ID (shown in the Preferences panel), date and time, accepted and rejected categories, banner version, shortened IP address and browser type. We do not record your name. The data are kept for 13 months.
Controller and contacts
Hotel Santa Lucia di Sammarco Salvatore, Via Alfonso Gatto 44, 84010 Minori (SA), Italy · VAT 01090520659 · info@hotelsantalucia.it · +39 089 877142. For your rights see the Privacy Policy.
